Online Mental Health Coaching

1. access data and hosting

You can visit our website without providing any personal data. Each time a website is accessed, the web server merely automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.

This access data is analyzed exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in the correct presentation of our offer, which predominate in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

​

Hosting Services by a Third-Party Provider As part of processing on our behalf, a third-party provider renders services for hosting and displaying the website. This serves to protect our overriding legitimate interests in a correct presentation of our offer in the context of a balance of interests. All data collected within the scope of the use of this website or in designated forms in the online shop as described here are processed on its servers. Processing on other servers takes place only within the framework outlined here. This service provider is located within a country of the European Union or the European Economic Area.

2. Data Collection and Use for Contract Processing and When Opening a Customer Account

We collect personal data when you voluntarily provide it to us as part of your order, when contacting us (e.g., via contact form or email), or when opening a customer account. Fields marked as mandatory are identified as such because we need the data for contract processing, or for processing your contact or opening the customer account, and you cannot complete the order and/or account opening, or send the contact without providing this information. The data collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 Sentence 1 lit. b GDPR for contract processing and handling your inquiries. After the complete execution of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is legally allowed and about which we will inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided in the customer account.

3. Data Transfer

For the fulfillment of the contract in accordance with Art. 6 Para. 1 Sentence 1 lit. b GDPR, we pass on your data to the shipping company responsible for delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we pass on the payment data collected for payment processing to the credit institution responsible for payment and possibly to payment service providers commissioned by us or to the selected payment service. In part, the selected payment service providers also collect this data themselves, insofar as you create an account with them. In this case, you must log in with your access data with the payment service provider during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

​

1. Email Newsletter

Email Advertising with Subscription to the Newsletter If you subscribe to our newsletter, we use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is legally allowed and about which we will inform you in this statement. The newsletter is sent by a service provider who processes data on our behalf to whom we pass on your email address for this purpose. This service provider is located within a country of the European Union or the European Economic Area.

5. Cookies and Web Analytics

To make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our overriding legitimate interests in an optimized presentation of our offer according to Art. 6 Para. 1 Sentence 1 lit. f GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). The duration of storage can be found in the overview of cookie settings in your web browser. You can set your browser to inform you about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers at the following links: Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies Safari™: https://support.apple.com/kb/ph21411?locale=de_DE Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647 Firefox™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Opera™: http://help.opera.com/Windows/10.20/de/cookies.html If you do not accept cookies, the functionality of our website may be limited. Use of Google (Universal) Analytics for Web Analysis As far as you have given your consent according to Art. 6 Para. 1 Sentence 1 lit. a GDPR, this website uses Google (Universal) Analytics for website analysis, a web analysis service of Google LLC (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The information automatically collected about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. After the purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted. Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google. Alternatively to the browser plugin, you can click this link to prevent Google Analytics from collecting data on

this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked to give your consent again.

6. Contact Options and Your Rights

As a data subject, you have the following rights:

• Under Article 15 of the GDPR, you have the right to request information about the personal data we process about you to the extent specified in that article;

• Under Article 16 of the GDPR, you have the right to immediately demand the correction of inaccurate or the completion of your personal data stored by us;

• Under Article 17 of the GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is necessary

  • for the exercise of the right to freedom of expression and information;

  • for compliance with a legal obligation;

  • for reasons of public interest; or

  • for the establishment, exercise, or defense of legal claims;

• Under Article 18 of the GDPR, you have the right to request the restriction of processing of your personal data, insofar as

  • the accuracy of the data is contested by you;

  • the processing is unlawful, but you oppose the deletion of the data;

  • we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or

  • you have objected to processing pursuant to Article

21 of the GDPR;

• Under Article 20 of the GDPR, you have the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format or to request the transmission to another controller;

• Under Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. Typically, you can turn to the supervisory authority of your usual place of residence, workplace, or our company headquarters.

For questions about the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, as well as revocation of granted consents or objection to a specific use of data, please contact us directly using the contact details in our imprint.

​

7. Digistore24 For more information on data usage by Digistore24 and options for objection, please refer to the company's privacy policy: https://www.digistore24.com/page/privacy Privacy notes from Automattic: https://automattic.com/privacy/

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Right to Object As far as we process personal data as explained above to safeguard our predominantly legitimate interests in a balance of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you have the right to object only on grounds relating to your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for such purposes.